Global Office
5 Global Customer Service Center
Singapore(headquarter)Hong Kong,Shanghai, Tokyo, Los Angels
A localized pre-sales and after-sales service system ensures comprehensive customer support
50K+㎡ Warehouse Center
Covering major global logistics nodes with guaranteed delivery time
Digital WMS system
10K+ Global customers
Serving global customers and technical partners to deliver high-quality services
7x24 Professional Support
Channeler policy and support
Incentives and rewards
Provide incentives and rebates based on sales performance and market development results to encourage channel partners to innovate marketing models and customer development methods
Pre-sales and after-sales support
Provide technical consultation, selection guidance, experimental scheme design and other pre-sales services and after-sales service system, general basic equipment, only replace, no repair; designated area on-site after-sales service system support
Professional Training
Organize product operation, application technology and sales skills training on a regular basis around the world to provide online training and remote technical support to ensure that channel team quickly master product knowledge
Market Support
Provide brand promotional materials, product manuals, exhibition support and digital marketing materials to assist channel partners in local market promotion and improve customer awareness
Strategic partnership plan
Provide clear cooperation levels and equity system for channel partners to grant different levels of rewards and resource support according to performance, market coverage and service capability